Thank you for shopping with Paraambachayco. We want you to be fully satisfied with your purchase. This Return & Refund Policy explains how returns, exchanges, and refunds are handled.

1. Eligibility for Returns

You may request a return if:

    • The item is damaged or defective

    • You received the wrong product

    • The product is unused, in original packaging, and in resellable condition

Returns must be requested within 48 hours of purchase from the date of delivery.

2. Non-Returnable Items

Certain items cannot be returned, such as:

    • Used or opened products

    • Customized or personalized items

    • Clearance or sale items (if mentioned)

    • Toys damaged due to misuse or mishandling

3. Return Process

To start a return, please contact us at (Company Email) with:

    • Order number

    • Reason for return

    • Photos or videos (if the item is damaged or incorrect)

Our team will review your request and provide return instructions.

4. Return Shipping

  • If the return is due to our error (wrong item, damaged product), we will arrange free return shipping.

5. Inspection and Approval

Once we receive your returned item, we will inspect it.
We will notify you whether your return is approved or rejected based on the item’s condition.

6. Refund Process

If approved, your refund will be processed to your original payment method within [7 business days].
Processing times may vary depending on your bank or payment provider.

Refunds will not be issued for:

    • Items returned in used or damaged condition
    • Items returned without original packaging

    • Products not eligible according to this policy

7. Exchange Policy

If you would like to exchange an item:

    • Contact us with your order details

    • Exchanges are subject to product availability

    • If the replacement product costs more, you may need to pay the difference

8. Damaged or Defective Products

If your item arrives damaged or defective:

    • Contact us within 24 hours of delivery of receiving the product

    • Provide clear photos or videos

    • We will offer a replacement, exchange, or refund depending on the issue

9. Order Cancellation

Orders may be canceled before they are shipped.
Once shipped, cancellation is no longer possible, and the return policy will apply.

10. Contact Us

If you have any questions or need help with a return or refund, please reach out:

MKG OVERSEAS LLP
Address: Shop No.02,Ward No.02, Jain Saheb Ki Colony, Mandi Road,Dhamnod,Tehsil-Dharampuri,District-Dhar,Madhya Pardesh,India-454552.
Phone no.: 8120053456/7746960707