Yes. We take great pride in the quality and consistency of our blends. The packaging and the product you receive will match the images shown on our website. As a natural product, slight variations in the color of the jaggery may occur, which is a sign of its purity.

Once your order is successfully placed, a digital receipt will be sent immediately to your registered email address. You can also view and download your invoices at any time by logging into "My Account" on our website.

Due to the nature of food and beverage products, we generally do not accept returns once the seal is broken. However, if you receive a damaged or incorrect package, please contact our support team within 48 hours of delivery for a replacement or refund.

Yes. We strive to keep our popular blends like "Gud ki Chai" available at all times. If an item is out of stock, it is usually replenished within 3-5 business days. You can click the "Notify Me" button on the product page to get an alert when it’s back!

We currently offer shipping across India. Whether you are in a major city or a smaller town, we use reliable courier partners to ensure your tea reaches you fresh and on time.